An International Chemical company is seeking an IT Infrastructure Manager responsible for establishing, managing, and maintaining company’s information technology infrastructure and monitoring 3rd party outsource IT services following company’s business strategy, polices and budget.
1.Daily Management of Systems and Infrastructure
Manage outsourced IT services to ensure the installation and configuration of, and maintain company’s network environment including internet connection and email systems by;
- establishing technical priorities, standards, and procedures
- ensuring sufficient systems capacity for organizational needs
- controlling, monitoring and analyzing network, Inernet and email usage
- studying and proposing new information systems infrastructure
- troubleshooting
- backing-up and saving information systems data, and storing in da secure environment
- maintaining and updating/upgrading computers and peripherals
- controlling and managing departmental software licenses
- studying ad proposing new software
- controlling user access and permission, and system setting to the network, internet, email, and in compliance with applications
- communicating regularly with vendors in person, or by phone, or email
- updating programs in compliance with vendors
- acting as the intermediary between vendors and users by handling user requirements and systems bugs
- creating and/or modifying system reports, by maintaining, monitoring and analyzing, and updating network security systems including firewall and anti-virus protections
- studying and proposing new security systems
2.Provide User Support by;
- supervising and monitoring 3rd party, if applicable
- communicating regularly with users regarding systems usage and needs
- responding to users’ questions and resolving problems or issues in a timely manner
- assisting with data processing and downloads as necessary
3.Prepare IT plan and budget by;
- planning and implementing IT plan and budget based on company’s strategy and policies
- gathering information, and analyzing the internal and external business environments, including markets and customers
- reviewing performance and achievements of previous terms
- identifying issues and assigning tasks
Qualifications
- BS degree
- 4+yrs experience in network administration
- MS 365 environment and knowledge of SAP highly desirable
- Expected to work in the office in White Plains area 1-2 times a week
